Operations Associate
Job Description
The Travel Retail Operations Associate supports all on-floor operational activities within the duty-free environment at Cairo International Airport. The role ensures accurate stock handling, compliance with duty-free regulations, strong HSSE standards, and seamless store readiness for high-traffic passenger flows. This position is an operational execution role, focused on stock accuracy, VM support, premises management, and safety compliance, following company SOPs and airport regulations.
What you’ll need to succeed
- Strong attention to detail in high-volume, fast-paced airport environments.
- Basic Microsoft Excel and system navigation skills.
- Ability to follow SOPs precisely.
- Strong coordination with store, logistics, and VM teams.
- Commitment to HSSE and regulatory compliance.
- Reliability and consistency during peak passenger traffic periods.
Responsibilities Duties:
Ensure compliance with receiving SOPs, duty-free regulations, and HSSE standards at all times.
- Maintain a clean, organized stockroom and sales floor, including VM standards and safety requirements.
- Process inbound/outbound deliveries with accurate barcode, ticketing, and documentation verification.
- Execute pricing updates, markdowns, relabeling, and ensure accurate ticketing across all products.
- Handle RTVs, transfers, damaged items, and prevent unregistered items from reaching the floor.
- Maintain system accuracy through precise scanning, timely entries, reporting, and cycle count support.
- Support stock counts, replenishment, and product packing during peak times to ensure availability.