Job Description
- Diploma or degree in Hotel Management / Hospitality is preferred.
- Typically 1–3 years of hotel experience for supervisor-level positions.
- Good communication and customer-service skills.
- English is usually important; Arabic can be an advantage in the UAE.
- Knowledge of hotel PMS/software and basic MS Office can be useful.
Responsibilities Duties:
- Supervise hotel staff and assign daily duties.
- Ensure excellent guest service and handle complaints professionally.
- Monitor check-in/check-out and front-office operations, if assigned.
- Coordinate with housekeeping, food & beverage, maintenance, and security teams.
- Check cleanliness and overall hotel standards.
- Train and guide junior staff.
- Prepare staff schedules and monitor attendance.
- Handle guest requests and resolve operational problems.
- Maintain reports, records, and shift handover information.
- Ensure hotel policies, safety procedures, and service standards are followed.
- Assist the Hotel Manager or Department Manager with daily operations.
Key Skills:
Experiance Qualifications:
Benefits: