Project Manager
Job Description
Our success is largely dependent on our Program Management team. An ability to strategize and implement project initiatives is required in the role, as is a strong acumen for project coordination and delegation. This role is foundational to optimizing project productivity and nurturing client project success from inception to completion.
We are seeking a dynamic and hands-on Project Manager who is well-versed in modern project management tools, such as Jira and Confluence, as well as SAP Activate method and best practices. The ideal candidate is not only proficient in these tools and methods but also a natural innovator, capable of driving projects forward with creativity and efficiency, as well as contributing to the project management standard. Because this is a customer-facing role, the Project Manager must be comfortable engaging directly with clients, leading project discussions, and conducting ad hoc meetings to address needs, concerns, and updates as they arise.
We are deep SAP specialists and our customers expect us to be able to have a sensible conversation about SAP. As a Project Manager, you are the key interface between the customer.
For that to be a trusted and value-added relationship, you need to be able to have meaningful conversations with SAP functional, technical and management capabilities within the customer.
Other Skills and Qualifications Required:
• Bachelor’s degree in business administration or related field
• 5+ years in an advanced management role (preference given to those with program management experience)
• Exceptional leadership, time management, facilitation, and organizational skills
• Rapid triage and prioritization during unscheduled calls
• Scope, schedule, budget management (plan baselines, critical path, earned value, change control)
• Execution across phases: requirements, configuration, testing, training, go live, transition to support
• Proactive risk identification and mitigation planning
• Outstanding working knowledge of change management principles and performance evaluation processes
• Awareness of ERP program complexity (integrations, data migration, cutover, controls)
• Experience in cloud, private or public
• Experience in modern project management tooling
o Jira
o Confluence
The candidate selected for this role must be able to work US hours.
Responsibilities Duties:
Project Planning and Management
• Develop and manage detailed project plans, schedules, and budgets to ensure timely delivery within scope and budget constraints.
• Define project scope, objectives, and deliverables in collaboration with internal and external stakeholders.
• Manage all implementation phases, including requirements gathering, configuration, testing, training, and go-live.
Team Leadership and Coordination
• Lead cross-functional teams comprising architects and technical staff.
• Assign tasks, clarify deliverables, and review the quality of work produced by team members.
• Foster team development and provide leadership and guidance throughout the project lifecycle.
Risk Management
• Identify, assess, and mitigate project risks to avoid disruptions.
• Develop contingency plans for potential challenges or roadblocks.
Stakeholder & Customer Communication
• Manage relationships with internal and external stakeholders, ensuring alignment on project goals and expectations.
• Serve as a primary point of contact for customers, supporting a customer-facing environment where clear communication, responsiveness, and professionalism are critical.
• Conduct ad hoc customer meetings as needed to address evolving priorities, provide updates, resolve issues, and ensure customer confidence throughout the project lifecycle.
• Provide regular status updates on progress, risks, and issues to senior management and stakeholders.
Budgeting and Resource Management
• Manage expenditure to ensure cost-effective project delivery within budget constraints.
• Ensure that projects have the necessary resources to effectively deliver the agreed outcomes.
Documentation and Compliance
• Ensure the maintenance of accurate project documentation throughout the lifecycle.
• Ensure compliance with methodologies and organizational policies.
Knowledge and Learning
• Understand the unique nature of SAP and ERP-class software investments to ensure our customers remain confident in our understanding of their technology landscape and business context.