Facilities Director
Job Description
The Facilities Director will oversee the operational excellence, asset preservation, and luxury service standards across our premium residential real estate portfolio. This role demands a strategic leader who can balance complex engineering systems with white-glove hospitality to ensure an uncompromised resident experience. You will manage daily estate operations, overseeing a full scope of FM services delivered by multiple service providers, to ensure asset integrity and value across all luxury developments.
Required Skills and Qualifications:
Education: Bachelor’s degree in Facilities Management, Civil/Mechanical Engineering, or Real Estate Administration.
Experience: Minimum of 8–10 years managing luxury assets, luxury hotels, or upscale residential towers.
Technical Savvy: Expert knowledge of automated Building Management Systems (BMS), smart home IoT integrations, and advanced HVAC tech.
Financial Acumen: Proven experience building complex asset lifecycles, service charge models, and CapEx forecast charts.
Soft Skills: Impeccable communication, emotional intelligence, discretion, and the ability to interact comfortably with high-profile clientele.
Responsibilities Duties:
Strategic Leadership & Luxury Experience
Establish and maintain five-star hospitality service delivery standards across all areas, internal and external.
Implement and scale localized Standard Operating Procedures (SOPs) that align with premium brand values.
Lead the transition of newly constructed developments from the construction handover phase to active operational management.
Engineering & Lifecycle Operations
Deploy and audit Computerized Maintenance Management Systems (CMMS) to optimize predictive maintenance programs.
Oversee complex building systems, including specialized MEP (Mechanical, Electrical, Plumbing), central HVAC, automated access control, and smart automation systems.
Conduct routine property audits to verify structural integrity, aesthetic perfection, and landscaped area upkeep.
Manage emergency planning, business continuity, and rapid-response protocols for all weather or infrastructural disruptions.
Financial & Vendor Administration
Formulate and control multi-million dollar operating expenses (OpEx) and capital expenditures (CapEx) budgets.
Negotiate and manage integrated facilities management (IFM) contracts and specialized boutique vendors.
Drive operational efficiency to maximize net operating income (NOI) without compromising development aesthetics.
Sustainability & Compliance
Introduce and lead eco-friendly initiatives, carbon reduction goals, and green building certifications.
Ensure compliance with local laws, municipal safety guidelines, environmental standards, and building codes.